舒適.安心.尊重.尊嚴
關於和頌
Comfort, Tranquility, Respect, Dignity
About Hygge Healthcare

緣起 Origin
護理師出身的發起人簡妤娟,有志於長照事業。經過再三請託,邀請到護理啟蒙老師陳麗娟的協助來擔任機構執行長。陳老師在美國紐約長島執業,從事加護病房臨床護理、癌症腫瘤科門診及居家護理有將近二十年,再加上在台灣臨床與教學總共有四十多年護理經驗。發起人、執行長與一群志同道合、理念一致的朋友,籌資投入了長照服務,私立和頌住宿長照機構的籌設因此而萌芽。
Joyce Chien, the founder of Hygge Healthcare, came from a long-term nursing background. After years of working in home business, she was determined to devote herself back to healthcare and specifically, into long-term care. After repeated appeals from Joyce Chien, Helen Chen, Joyce Chien’s former nursing teacher and mentor, finally accepted the invitation to serve as Hygge Healthcare’s chief executive officer.
Helen Chen has 20-year nursing experience working in intensive care units, medical oncology and visiting nurse in Long Island, New York, USA. Prior to moving to USA, Helen Chen worked in clinical nursing and education in Taiwan, rounding out almost 40 years of extensive nursing experience. Together with a group of like-minded people, the founder and the CEO dove into Taiwan’s long-term care services. From here, Hygge Healthcare was established as a private funded long-term residential organization.

理念 Philosophy
和頌源自於丹麥字「Hygge」,「Hygge」代表溫暖、和諧、舒適、愉快的意思,相印了中心理念:舒適、安心、尊重與尊嚴。「和」代表以和為貴,溫暖適中,剛柔並濟之意;「頌」代表了稱讚、祝禱和歡樂之意。和頌住宿長照機構對於長者來說,就猶如一首溫暖祥和的樂曲,陪伴著長者在人生的後半場,快樂緩步前進,在專業照護下,可以優雅的繼續譜出,屬於自己人生的故事與樂章。
“Hygge” is derived from Danish. Hygge stands for warmth, harmony, comfort and pleasure, embodying the central concepts of the organization: Comfort, Tranquility, Respect and Dignity.
Hygge hopes that warmth and peacefulness accompany the residents of their organization, allowing them to happily and freely live out their golden years under professional care.

願景 Vision
秉持著尊重生命的原則,期盼能為長者的長期照護提供專業且溫暖的服務。除了提供頂級的硬體設備與專業的護理照護服務之外,更重要的是希望能夠提供產業傳承育成的功能,舉辦各項護理與長照的專業訓練課程,還有臨床實務經驗的分享與交流,期盼在產業相互的鍵結與合作下,能讓台灣的長照照護水準有大幅的躍升與成長,並與國際併肩齊進。
Following the principles of compassion and respect, Hygge looks forward to providing professional and welcoming services to the residents. In addition to offering state-of-the-art healthcare equipment and excellent nursing care, Hygge hopes to further advance the industry by providing professional training courses in nursing, long-term care, and sharing valuable practical experiences in the clinical setting. By integrating the expertise of multiple disciplines of healthcare, Hygge hopes to improve Taiwan’s long-term care services and advance national standards of care alongside international standards.
用心照護
服務項目
和頌住宿長照機構是一棟坐落於桃園市區的全新、人性化空間設計及科技智能大樓,以「安適身心、智慧照護」的理想而建造,地下二層,地上八層,整棟設有中央氧氣及抽痰設備,提供溫馨與綠化的舒適生活環境,猶如住民的第二個家。
專業化、團隊化、品質化、制度化、社區化、資訊化、系統化和永續化,依每位住民的個別性,提供量身訂做的服務,依個別需求提供適切的專業知識及技能,促使住民生活自主能力增加,學習自我照顧技巧。從生活協助、提升或恢復自主自立到失能照護及安寧照護。配合政府長照2.0的目標,希望向前端銜接預防保健,活力老化,減緩失能,促進長者健康福祉,提升老人生活品質。
Hygge healthcare is located in Taoyuan, Taiwan. Our brand new building has a total of 8 floors and 2 basement floors. The building is designed with a homelike environment in mind, while equipped with the latest in intelligent technology. With central oxygen supply and suction system, it provides a place of comfort and greener living.
Hygge healthcare always aims to achieve: the utmost of professionalism, unity, meticulous organization, a welcoming community, sustainability, and above all, exemplary quality care. Hygge offers each resident tailor-made services according to their needs, bettering both quality and quantity of life. From assisting and improving their daily lives and even restoring their own autonomy, Hygge hopes to move towards the government’s long term care 2.0 plan and work with preventive health care to help promote the well being of the elderly in Taiwan.

醫事照護 Medical care
專業護理人員提供專業照護,包括測量評估基本生命徵象、血糖、體重和血氧濃度等健康評估,疼痛評估與處理,傷口換藥,造廔口護理,給藥,營養、更換各種管路及協助維持殘餘功能等之持續性照護,預防住民意外事件,心理情緒評估、擬定照護計畫,專業護理評估及衛生教育諮詢等護理工作。
Hygge has highly qualified staff capable of the measurement and evaluation of basic vital signs, lab work, and other health assessments. The clinical team is also highly trained in wound care, oral hygiene maintenance, medical prescription, nutrition, and goal-directed care in helping the residents remain independent. Prevention of accidents, psychological and emotional assessments, continual evaluation of long-term care, and health educational workshops are all a part of our medical services.

身體照顧 Personal care
專業護理人員及專業訓練合格照顧服務員協助沐浴盥洗、洗澡、泡澡、泡腳、翻身、拍背、肢體關節活動及指/趾甲護理等,評估皮膚狀況預防壓傷產生。
Independence is central to our mission and we provide sensitive and respectful help with: Showering, dressing and undressing, toileting, skin, nail and podiatric care to prevent any pressure injury.

生活照護 Daily life assistance
協助日常生活照顧,包括:餵食、協助進食、協助上下床、更換清洗衣物、尿布更換、被套枕套床單定期換洗和儀容整理等日常生活起居需要,及陪伴從事休閒生活活動。
Hygge provides assistance across all activities of daily life, including: feeding, transferring in and out of bed, changing clothes and diapers, as well as linen and laundry management. Grooming and companionship for the residents during their leisure activities are all a part of our services.


餐飲營養 Food Nutrition
專業營養師於住民新進72小時內評估個人的營養初步需要,提供一般、治療飲食及管灌飲食服務。擬定營養照護計畫、執行與紀錄。
At Hygge, we have a professional dietician to help assess an individual’s nutrition status and needs within 72 hours of their entry. With this personalized evaluation, we are able to formulate nutritious food plans that can accommodate any type of resident and any diet requirements.


呼吸照護 Respiratory care
照顧住民呼吸及呼吸器各種照護,各種醫療氣體治療之操作。依醫師處方,對住民進行評估、判斷,並擬定復健治療計畫。
Monitoring and examining the residents’ respiratory status and any cardiopulmonary disorders, Hygge also conducts regular checks on all respiratory equipment. Prescriptions of residents’ treatment plans are carefully made with the expert input of physicians.

送醫服務 Medical Transport
與桃園地區醫院合作,需就醫者即依科別需求送醫診治,快速有效提供相關醫療諮詢,讓住民及家屬無後顧之憂。
We work in cooperation with the Taoyuan District Hospitals to make sure that we provide timely and attentive care to residents who need to consult physicians for medical diagnosis and treatments.

心理支持 Psychological support
提供個案心理諮商服務,入住期間相關問題之諮詢,協助住民入住之心理調適及生活適應,辦理團康活動,安排適合住民的休閒娛樂,協助住民申請各項補助。招募志工陪同住民聊天、娛樂。
Hygge provides individual psychological consultations during the stay, fully supporting the residents through any psychological adjustments. We also provide regular culturally sensitive activities to ensure that the residents stay connected with the community. With the assistance of our team, we help the residents in applying for various subsidisations.

預防其他失能或加重失能 Prevention of disability and maintaining autonomy
評估住民身體功能,擬定物理/職能治療計畫,提供床邊復健或至復健治療室給予復健服務。「用進廢退」維持住民日常生活功能,以助恢復最大動作程度,減少身體機能損傷。
We assess residents’ physical functions, formulate physical rehabilitations from bedside to daily functionings. Applying the theory of use and disuse, we aim to maintain residents’ daily functions in order to reduce the risk of physical injury and restore their independence as best as we can.
執行長
專業經歷

Cancer Chemotherapy and Biotherapy in ONS, USA / 2006
ACLS provider in American Heart Association, USA / 2005
Registered Nurse of New York State, USA / 2002
Registered Nurse of California State, USA / 1995
護理師 / 1980
公共衛生護士 / 1977
助產士 / 1976
護士 / 1976
Nurse of Excellent 2005 at LBMC, LB, LI, NY, USA
Nurse of Excellent 2005 in Nassau/Suffolk Hospital Council, LI, NY, USA
全國護理技藝競賽第一名/ 1976 Taiwan
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